Only once have we had a less-than-perfect experience here, and that was when we had a new server undergoing training. Even then, it was still worth 3.5 stars!
Otherwise, this is our go-to place for a lot of years, mostly for celebrations but also for any time my wife and I want an excellent meal in reasonably quiet surroundings. It's an elegant restaurant with really well prepared food and usually attentive service (hella surprise for a chain that also owns Olive Garden and Red Lobster!!). Their menu changes seasonally, and whether you're flush or skint you'll find something there that'll please your palate and your budget equally.
The little "shot glass" desserts are the perfect end to a good meal, too.