I had one of the worst customer service experiences I have ever had the misfortune of being apart of in this store. To begin, the store is ridiculously overpriced and always understaffed. The staff appeared friendly but does not care about their customer's experience. I ordered a pair of yoga pants for my girlfriend this last Christmas, and was told by the store manager I would be able to return them if they did not fit. I wrapped the gift in a box for a week and on Christmas Day my girlfriend said the pants did not fit here. We brought them back the next day and the store refused to return or exchange the gift. They took back their word about being able to return the gift and were rude about trying to help us. What a waste of a gift, an overpriced pair of pants down the drain.