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| - Where do I start? Let's start with service. This place's service, along side with Sun's BBQ restaurant has by far the worse service or customer service I've ever received. Now, some reviewers believe it is a racial thing. I can tell you it's not because I am Chinese. When I order I speak Chinese, so it's not a race thing. I hear that they don't get paid well there, that's probably why.
Anyhow, I can tell you that one time where I ordered out of the menu, gave them the item number and they recited it back to me and when the food arrived it was wrong. I told the bus person that it was not what we ordered, she told me she was not the server and walked away. Our server came back, and asked me what was wrong. I told her it was not what I ordered, and we didn't want to take someone else's food. To my surprise, instead of checking our order she told me on the spot that it WAS what I ordered, and told me I was wrong. HA wow...ok. Still trying to be nice I told her maybe she should check the order because I am sure it's not what I had ordered. She rolled her eyes, walked away and came back and insisted that it was what I ordered. It says so in her note pad. Filled with anger by this point, I looked at her and over to my friend and I said, "let's go". We got up and proceeded to leaving the restaurant. She was shocked, stood there for a few seconds and told her manager/cash person about it. She came up to me and asked me what was wrong. I told her what just happened, and she said she will find out what was wrong. (No apology) Trying not to make a scene we returned to the table. A few minutes later she came back and told us it was a miscommunication. The kitchen had read the order wrong, and they will proceed to making the correct dish now. (Still no apology)
My friend and I decided to stay because we were starving. We ate as fast as we could and asked for our bill. Every one knows when you're in a Chinese restaurant, don't ever expect a compensation when they screw up. If you didn't know, well now you do. Getting our bill I noticed that they had charged the extra dish that they got wrong, I gave the bill back to her and told her it was wrong. She ripped the bill out of my hand and threw down a new one. Well no tips were given that night.
Now on to the food. There was one place in time when their service wasn't that bad. My family had dim sum there on a few occasions. The variety was ok, some unique dim sum that is house special and it's steamed fresh when ordered (it's like a sushi list in scantron form. You fill out the bubble of the item you want). Quality is OK, not exceptional, but let me tell you that if you had allergies to MSG or high blood pressure...steer clear. They drench everything in MSG, I swear.
Now on to dinner, their portions are small and food is really not that exceptional. You can get better quality and price from another restaurant. We ordered ribs one time, and for $16 there were only 6 bones that barely had meat on them. That's almost $3 for a Pedigree dental bone. Same as dim sum, MSG and sodium levels are off the charts.
To end my uber long review (apologies for the length), I will say that the only time that I will ever return is if I was invited for a wedding banquet there.
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