You get what you pay for!
My experience was decent and considering what a bargain it was I am inclined to use them again! But what I did pay for was a good bit of extra waiting (and luckily missing even more).
First waiting outside (uncovered) at the off-sight rental car plaza for a second shuttle to fox car lot. This was not so bad (or long ~10min) in April but come the summer . . . Wednesday at noon was a good arrival time. When I got to fox car there were only 6 people in line and five representatives. It would have been faster if some people didn't have issues and only two representatives were getting through customers. The lot was full so I had a big selection of cars to choose from. However, on the return there was an additional line for people waiting to get a car (lot almost empty, 1pm sunday).
Side note: I got the base model of my personal car which I got a kick out of (it also makes me appreciate the upgrades of my own car at home). It had a lot of miles (for a rental) but inside was in good condition.