I've been coming to this location for over a year and the service is hit or miss any time of the day. But I noticed things have changed since I guess management has. I used to come almost everyday since the small iced lattes once upon a time were 99ยข! Since they stopped the promotion my frequency coming here was less than twice a month to lately stopping at Starbucks instead because their food and coffee tastes better -personal preference.
When I did come to this location in the past there was a lady that worked here that was always nasty to me when I ordered. One time when she made my coffee and I didn't like the taste she got really defensive about it and was flat out rude most of the time -to the point I would dread stopping here so I would go to the one on Scottsdale Road instead. She must have gotten too many complaints I haven't seen her in awhile. After that there were afternoons when I would stop in and nobody would be in the front so I would have to yell to get someone's attention and it seemed like they kinda knew what they were doing but more lackadaisical if anything.
So this morning wanting to get my java fix and free coffee coupon in hand -the place was a buzz with older folks -mostly regulars it seems. The whole crew yelled goodbye at an older gentleman when he was leaving. The service was fast but I only got a hot coffee -it was ok.
The inside seating area only hosts a few tables but there is a patio that has a few more tables to hang out at.
The sesame seed bagels with cream cheese -perfection! if they don't run out in the afternoon. I like most of their donuts and the blueberry muffins -they are usually tasty if you're into those sorts of treats.
I'm not completely turned off to this location but I just don't need to come here all the time like the old days especially since that sweet promo is over now.