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  • Changing my rating from 5 stars to 1 star after 8 months of dealing with the warranty/service side of this business. I wish I never bought my Newmar here!! Calls and emails are not responded to, safety issues are inspected but not corrected and the coach is returned to you time after time with work half done or not done. There has been significant turnover and Desert Autoplex has dropped the ball many times. Communication and follow up has been incredibly poor. Newmar lists them as their preferred dealer in Phoenix. We'll be discussing our experiences with Newmar as they need to be aware of how poorly their brand is being represented in this market.
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