I purchased a Groupon , which I know is subject to availability. I called prior to placing my order and was told that it would be accepted and was even provided with the instructions to place the order. I placed the order and called back to confirm the order was placed and if I just arrive with the Groupon and was assured a second time that just come in and they'll scan my Groupon. I arrive and am told by the manager Debbie that it was no accepted. I explained that I verified on 2 occasions that it would be. She was not sympathetic to the misinformation and all employees acted clueless to the misinformation on their part so I spoke to her manager Terry. I explained that I understand Groupons are subject to location but that is why I called and verified. He stated that there's nothing he can do despite him being the owner and offered me 25% off. The employees and their managers need a lesson in customer service and need to be trained properly on their policies. It's insulting that 2 separate employees are lying to save face rather than to uphold good customer service.