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| - Wanted to treat myself to a deep tissue body massage after a stressful month of exams. So I found a Groupon for this lovely and professional establishment. I decided to get the $99 SPA DAY PACKAGE which includes a 60min Swedish or deep tissue massage, a 60 min facial, and a pedicure. I made my appointment, but when I did they made a mistake and called me a few days later about it so I rescheduled it for the week after. No big deal.
Came in for my appointment today 5 mins early and was warmly greeted my by Sheneice (not sure if the spelling is correct). She's so sweet. I was directed to fill out some paperwork about health history and experiences with massages and facials. As I was filling that out, I noticed how clean and up-to-date this place looks. I really like it. And they provide snacks in the waiting room. Yum Yum
Shortly after I turned in my paper work, my massage therapist Eugenia came to get me. She was so sweet. She will ask you to remove all clothing except underwear and then place you under a blanket. I felt very comfortable. She uses hot rocks and hot towels. As request, she also applied deep firm pressure which was perfect for me. It felt amazing.
Next, Daniel, the lady who performed my facial, came and got me once I got dressed from the massage. I've never had a facial so it was definitely an experience. You will have to take off your shirt and they provide a towel for you with velcro to wrap yourself in. Once you lay down, she begins the facial. She was so gentle. The steamer that blows lightly in your face was so nice. After the mask was applied, she offers either a scalp or hand massage. I chose my hands. More gentle massaging. I think I fell asleep a couple of times it was so relaxing. After taking the mask off with a hot towel and massaging my face more, I ended up getting dressed again.
I was them led into another room for my pedi to be done by Tasha. She was also very nice. Made my feet look and feel wonderful. I was also provided a glass of wine while my pedi was being done. #PerfectMatch
Overall, I would say my only downfall would be that I noticed that I didn't receive a full 60 mins on the massage or facial. The time it takes you to change in and out of your clothes is estimated in their timing, so really it was about 45 mins instead of 60 mins.
But I really enjoyed my 3 hours here. It wasn't overly crowded, I didn't feel rushed, and everybody was kind and professional. And for the inconvenience of having to switch my appointment, I was presented with a gift by Sheneice. Customer service is definitely a 5/5. I felt really appreciated.
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