Reoccurring theme from these reviews: poor service.
The wait staff is unmotivated and actively tries to avoid your eye contact so to avoid attending to your needs. We were served by a few different people and they each had problems remember what it is we asked for (were they not listening or did they forget because they're understaffed and have too many things to do?)
The taste is average, gets you the fix you need. However, given the number of smaller restaurant in the city that serve their type of cuisine I'd go to those instead.