| rev:text
| - Never again. I have never seen this poor style of mgmt before where a lineup of people stretching from the door to halfway up the restaurant was allowed while the back remained empty. Perhaps hoping to entice more customers ? Problem is - this is not a dance club, so no idea what mgmt was thinking. In addition, there was an empty table for 6 that was just left available up to almost 30 min next to us! We brought our 10 yr old and met up with my family. It took half an hour to get a waitress and then ONE hour to receive my son's juice! The manager apologized but never even offered anything to compensate like better establishments would have with actual customer service standards. We were appalled at the dismal lack of ability in the servers and mgmt. we joked that perhaps they had to milk the cows to get my son's one scoop ice cream! Many places would have at least ensured that the child gets their food first, or something to gnaw on! We love to go out and dine or have dessert, and this was by far one of the worst experiences ever. It took almost 2 hours to get our food in total. Disgusting. The food was good but not great, and definitely not worth the wait. The clientele was mostly young people and teens, so I quickly realized that this place has definitely changed in the years since we have last visited it. I would have had more fun at a Dairy Queen or Baskin Robbins. I would not recommend this place for any night, especially Friday, and if you have children, a quieter and customer-oriented place would be better, or, bring pjs and some snacks.
|