Service was bad- I understand when a waitress is busy as I have years in the service industry myself. Not once did she apologize. When I finally had to get the manager to take our food order after a 20 min drink time he was also very unapologetic. Upon billing we recorded still no apology or discount or even free coffees. The food was good- so small note to the staff and manager, all it takes is a genuine apology for upset customers to feel better and appreciated. Won't be back.