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  • A long-time Macayo's customer but recently moved to the Surprise, AZ area and disappointed with this location. Visited the restaurant this past weekend evening. Waiter provided good service but informed us the restaurant was out of chips but would try to make some ASAP. Then, ordered a Mexican beer but the waiter said they were also out of several beers including the one we ordered--how does a Mexican restaurant run out of chips and beer on a weekend night?! I then ask to speak to a manager and was told Victoria would stop by. Received dinner and shortly thereafter, the chips came-guess which one we ignored with dinner in front of us? Got thru dinner and left. The manager never stopped by our table probably to avoid hearing a complaint. A couple of weeks ago, noticed the amount charged to my credit card was higher than the ticketed amount. Called this same location and found out the tip amount was increased AFTER I left the restaurant. A manager credited-back the overcharge but why was this done in the first place. To many issues with this location for a chain restaurant that I've visited in the Valley for the past 30 years.
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