I stopped by The Nail Room as a first time customer two weeks ago. The ladies there are all very nice. Thida did a wonderful job on my pedicure! The sugar scrub felt amazing, and she used just the right amount of pressure during the massage. The polish has held up (and as a dancer, that is a feat in itself), and I'll gladly be returning for both manicure and pedicure in the near future. Also, a little tip... they had cards at the front desk for 20% off for a first time customer.