This is easily one of the most disappointing experiences I've ever had at a restaurant. The only reason this place gets any stars is because of our server. I believe her name was Jess. She was busting her ass after being sat 10 times in a very small time period by a manager that couldn't care less. This caused a long wait which wasn't that big of a deal but still. She was blonde and wasn't wearing a name tag, probably because she knew she was doing a terrible job. She clearly cut all her servers before the post Steelers game rush had happened. I had the chicken sandwich which was meh, they forgot the tomato on it but that's not what made it bad. Someone else in my group had a fish sandwich. Sandwiched between a French roll that may have taken a 6 month boat ride from France to here due to how hard the bread was. We were gonna feed it to the birds but we didn't wanna break any beaks. At the end of our meal it was the lazy manager who was asked if she could close us out due to how busy the server was. We were polite about the situation considering how truly awful our experience was. We told her about the bread and she didn't even ask if she could do anything. I know that they probably deal with shitty complaints from cheap clientele but the issues we had were simply inexcusable for a 30 dollar meal. Jess should go across the street to industry public house or anywhere where they care about hospitality.