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  • Having won a free small frapee from the "Family Food" giveaway at another Burger King, I decided to go inside the Sun Prairie location to cash it in. This was after I waited for almost twenty minutes at the drive-through, even after the order taker told me she'd be with me in, "just a second." Inside the lobby, I was met by a scene of dirty tables, slow service, and a floor littered with a surprising ammount of plastic gloves. When I finally made it to the counter, I was amazed to learn that it is somehow possible to take my order without saying a single word to me, and then simply walking away without even handing me a reciept. Perhaps it was this same top-notch service and accuracy that caused another customer there to have to come back not once, not twice, but THREE times because they made his food wrong. At this point, my instincts said to leave, but my honor required that I stick with it to the bitter end. But when I finally got the free frapee, I was saddened to say that it was not worth the wait. If you value your ability to eat at Burger King more than your time, I would suggest staying in your car at this location and living in blissful ignorance. As for me, it'll be a while before I have it my way again.
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