Rockin Rita's tries to be a down home type of place but some of it's novelties make my stomach churn with uneasiness. When I was sifting through the menu I saw pictures of little mini toilet bowls filled with Chili and blue alcoholic beverages. I'm sure they thought this was clever but it just conjures up images I don't want to think about before I eat.
My cousin and I ordered the ribs which was about $22.00. When it came out mine was okay but it wasn't "fall off the bone terrific". My cousin's was tougher my husband even had a hard time cutting into it. The waiter came by and asked how the food was. My cousin says, "Do you really want to know"? The waiter cautiously says, "Yes". "I'm not a complainer but these are the worst ribs I have ever had in my life." Just for the record my cousin is a complainer LOL but she had a point. The customer service here is really good that is why I gave them three stars instead of two. They were nice and offered her another menu item to replace the ribs and they removed her ribs off the bill. She ordered a medium rare burger which came out really rare. It just looked like they seared both sides of the burger. Most of it was red so my cousin didn't really eat it but was tired of complaining. I didn't finish my ribs either they made me queasy. I had a bite of my husband's jalapeno burger and I wished I ordered that instead. My brother loved the junkyard dog. He said I wouldn't like it though because it was salty. My brother and husband ordered a krispy creme sundae. I had a bite it was a little too sweet for me.
Overall the food is a hit or miss but the customer service here was really top notch!