I have been going here for years.. YEARS!! It was the only place I go, but something has changed. No more friendly staff, you get people who will try to push you off the phone or just flat out lie to you about their store hours. Oh and I am only talking about the downtown location. This is after I had to complain about the Chirashi, because they were adding more decorative veggies, than actual fish. I ended up going to the west side location for that, but now I think I will make the full transfer. Maybe it's just time to look for a new Sushi place..