Have gone to Honda AutoNation for a while experiences have been really good until today decided to get an oil change at the express service
Little did I know bringing your own filter for the engine and cabin who turned out to be such a fiasco the price was fluctuating all over the place he then asked me if I brought my own oil. Sarcastically 15 mins. After my was in there a man came out wanting to know if I brought my own oil filter when I said no he then says well that changes the price
With my discontent I found the manager Mike at the Honda service spoke to him on what was going on and how I was being treated he then turned around after looking up my name and phone number finding that I was a customer of Honda then started to patronize me asking well if I give you this price would you promise to come back that wasn't the idea when I said no he acted like no big deal after waiting for my car I saw that Mike came over to the express not long after that my car came out I paid for it went to my car and it was no sticker to say when my next Oil Change would be so I tried to ask a gentleman there he acted like he didn't want to talk to me at all I asked him again sir shouldn't I have a sticker he says you don't have one sarcastically so I said nope forget it I'll just never come back and I never will between Mike and the express I don't think I'll go near the Honda Nation dealership at all
People should be treated with Dignity & Respect from such a large dealership however today that did not happen