Quick note to say after 3 unsuccessful attempts at other salons in Phoenix and Scottsdale to correct a botched color and highlight job, I found The Root Salon and I am SO impressed. Laurie was my stylist and she is super sweet, very warm and extremely skilled at color correction. The process was very long ( 4 hours) but she and the owner spend so much time explaining how my hair had been rather destroyed and what they needed to do to fix the mess. I left the salon with the closest thing to what my hair used to look like than from any other salon in the Valley.
I plan to go back for a cut with Laurie and will always stick with her as my stylist and The Root as my salon - they are worth every hour and every penny spent!