I made an appointment to get a fill. The man answering the phone said to come in at 1pm that day. I was there at exactly 1, and he told me to have a seat and that someone would be with me soon. At 1:15 he said again, that it wouldn't be too long. At 1:20 he told a girl that I was waiting and she told me to come back and sit down. I thought she was going to do my nails, and instead started to do a pedicure on someone else....at 1:30 I left. As I was leaving the man in front said, "so sorry Terri"....would never go back there again! Not sure why nail salons think they can ALWAYS keep you waiting.