I was disappointed in the customer service. I often had to call them several times before I would get a return call. When they came to install the counter didn't match the wall, luckily I planned to put up tile so it was no big deal. I was disappointed that they did nothing to buff the countertop before installing it instead leaving the manufacturer grade polish in place. I am told this is a standard practice but I have no way of knowing if that is true. The seam lines were chipped and since my countertop was a dark color they patched it with a black sealant that made the seam very noticeable. The island piece they put in looks wonderful but the thickness is different from the countertop next to the stove. Probably because they had to cut the island from another customers slab because the original layout had the grain opposite of the larger countertop. I insisted the grain go the same direction which they worked with me to fix. The two biggest issue I have is the salesman said that when I was ready to do the downstairs bathroom to match that he would get me a remnant price out of a leftover customers order. When it came time to do that they told me that they had a minimum price and that a 21" by 32" vanity top was going to cost me around a 1000 dollars. If I had known that I would have done the bathroom at the same time. Finally when it came time to install there was no quality control. The installers came and put the countertop in but nobody came to inspect the final install and I got no call back asking if I was happy with the job. I would not go with this company again.