Went to purchase a mattress. Salesperson was helpful and actually proposed a mattress purchase that was less than what I planned to spend. Now here comes the costs: mattress requires a mattress pad or the warranty will be voided $50. Delivery cost $69. Delivery window is small, weekends only. I missed the scheduled delivery, so there is a 10% restocking fee $139. You can't pay this over the phone as customer service can't take the payment. You have to drive to the store and make the payment.
Wish I had asked more questions, as they were quick to make the sale but horrible in following up to assist with you the delivery. And seriously, the restocking fee is ridiculous!! Needless to say, I'm canceling the order, losing money as you have to pay a restocking fee for canceling the order as well. I will never, ever, shop at the dump again. The name should be changed to the Dupe. That's how I feel. Duped.