Yay: This is where my friends won the most money. I think?
Not so yay: You canceled the pirate show after I walked Four Long City Blocks to get to your damn hotel.
Yay: The friendly staff member who informed us about your Player Club cards and actually explaining it to us.
Not so yay: I accidentally clogged your toilet. Sorry it flushed the first time I flushed it.
I didn't stay at your hotel but from what I've heard it's a decent establishment.