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  • The food was awful and extremely salty. The dashboard said if you don't receive a receipt you get your meal free so I didn't receive one and mentioned it(it says it's only valid when you're at the front), so then the lady who is supposedly manager argues about how she doesnt give one cause it's a waste of paper and all this nonsense refusing to do it. A bunch of customers were behind me witnessing this and shook their heads at the so-called 'manager'. Some advised me to messaged their HQ, in which I did but apparently it's their entire chain that provides bad service. They didn't respond to my initial complaint, then when I wrote asking why in a separate ticket without details, they emailed for details, and then when I wrote what happened they decided not to reply again. I wouldn't go here. Bad service, food, and not true to their word. Pretty much won't go to any Hero Burger again.
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