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  • I hate to give a new business a bad review....but I think they should know of the experience we had Friday night.....especially since this is their 2nd location. Friday nights are pizza Friday's and we wanted to go some place new. So I hoped on YELP and Novecento came up with great reviews....and I also knew of a Novecento in the GV area so I was excited to have one on my side of town. We found it very easily at Rainbow between Sunset and Post Rd (behind the Port of Subs and Starbucks). We walked in and got in line behind two other families to order our dinner. The process was a little slow because there seemed to be confusion with the staff making the pizzas. There was one gentleman that seemed to know what he was doing but everyone seemed to need his help and he was also in charge of baking the pizzas. After about 15-20 min it was finally our turn to order....I was starving and so were my twins and they were excited to pick out their toppings and watch the pizza being put together. About 2-3 different people had a hand in putting out order together.....one just as confused as the next. The young man in charge of the sauce seemed to have never really made pizzas before...kept stretching the dough to thin and not putting enough sauce on it....we also asked for a salad and that was like pulling teeth to get someone to make it. We finally make it to the end of the pizza counter to pay and order drinks....you even see the pizzas go in the oven (again something my twins really enjoyed)...the soda machine wasn't working yet so we had to order bottled sodas and my husband ordered beer.....at this point I needed a glasses of wine but they didn't have any wine yet. After ringing everything up and $74 dollars later...we had 4 pizzas a salad and 2 beers. We went to sit down because they walk your pizza out to you. We got our salad surprisingly fast after the confusion and when I looked over to see our pizzas, I noticed they were already cooked and in front of the pizza oven.....they sat there for 10 min before being delivered to our table. I told everyone not to complain and just eat it...I was now irritated and my cheat night of pizza was a disaster. As for the flavor of the pizza, it was ok.....Settebello is better and pricing is just about the same and they have wine and they have waiter/waitress service. The staff was nice just inexperienced and confused. I do hope they get it together.....they are in a great location and have the potential to make a killing!
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