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| - Good food, but service not so great: when I arrived to pick up the order I called in, my husband called to say the location just called and the order would be delayed (actually not unusual, I usually have to wait 10 minutes longer than they say). So I walked in, figuring I would find out what was going on, and come back if I had to. So I asked about my order, the guy in back started explaining what happened to another employee (different from the message left on our home machine), and then the girl behind the counter asked me if I was at the right location. Since they didn't know which end was up, and she kept asking me about the location as if I didn't understand the question, I left in disgust. Went home, saw the correct location was up on my computer, called the number they called me from about the order delay and found out that the order was marked for delivery, not pick up as I had asked. I pointed out that was not what I requested and that I had come in to the correct location. They eventually delivered my order.
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