This airline is excellent when it comes to customer service! My granddaughter is 10 and she flew unaccompanied from SeaTac to Sky Harbor for a visit with me, my husband and grown children.
She arrived after 10:30pm and I was instructed to knock on the door behind Alaska Airlines counter.-for customer service. A very friendly woman emerged and asked if I was expecting a child. She looked at my ID and entered information into the computer. She printed a pass for me to go through TSA and to the gate where she would meet me. She let me know my granddaughter would deplane last after everyone else exited the plane.
At the gate, she brought my granddaughter to me. She should be recognized for her outstanding customer service and her friendliness. She was awesome.
I will be always be a customer of Alaska Airlines in the future; this is the airline to fly for their friendliness and customer service/support.