I'm so annoyed with this gym. My husband was working out there for 6 mths and had a membership for $19.99/mth. We went on Valentine's Day for me to sign up and they offered us a special for BOTH of us if we prepaid one year. We were explained one year no fees no charges for both of us (and it's written that way on our contract). They "cancelled" his old membership and gave me mine.
We went a few months without any problems. All of a sudden last month, they start charging our credit card for my husband's monthly $19.99 membership. We have to go in there, have them reverse it. The manager says the guy who sold us the membership was an idiot (his words) and has since been fired (should they even disclose this?). He said he did the paperwork wrong but that's not our fault. They need to honor what we signed and what's written on our contract.
How difficult can it be? And how many months do we need to come in there and have them fix it before they figure it out?
Also, the gym is soooo hot. When you're working out, the temp is way too high and they need to turn the A/C on higher. It's as if they heat/cool the place for the employees and not the people working out who actually pay to do so.