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  • ComTrans was the business tasked with picking up my daughter after school from our home to take to her afterschool program. Today they picked her up at a strange time. She was supposed to have been picked up at 4pm 3 days a week and here they show up when I'm not home at 2pm. My wife asked the driver why he was there so early, he said he didn't know, but that our kid was apparently scheduled to be picked up at 2. We figured if she was supposed to be picked up early, she'd be dropped off early too. When that didn't happen, we called ComTrans to find out what happened. FIVE times we called, FIVE times after the automated system gave us an option, whatever option we picked would result in the phone hanging up. I had to resort to driving to the afterschool program, who ALSO couldn't tell me why they picked her up early, and this lack of communication between business and parents made it so I can no longer trust A New Leaf OR ComTrans with my kid. Avoid these horrible people like the plague. I do NOT like the lack of communication options they have. Half the time they showed up late anyhow. Most of the time ComTrans would show up at 4:30 instead of 4pm anyhow. Horrible service, horrible people, please die out, you have NO business carting around kids and old folks.
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