This is a review of the food truck, not the restaurant - or even the food for that matter. I purchased a "pizza party for 50 people" voucher at a charitable silent auction. The voucher reads good through October 2015 or April - October 2016. The truck closed early for the winter, in September 2015. Not a big deal - I waited until this summer to book the party. The experience has been horrible. Each time we call and mention that we have a voucher, our calls are not returned. When we've called and NOT mentioned a voucher, we get an immediate call back - but then mention the voucher, and they say they have to call us back to schedule it. Again, we get no return call.
At this point, it's been more than half a dozen calls and several emails sent by two different people in my organization over at least two months. I've even moved the date once - their website showed a date was available and we'd left several message to book that date. We never got a call back in time to send invitations. We clearly need to use the voucher before the October expiration, so we chose another another date that was listed as available on their website and tried again. Same deal - no return calls. Now I have to use a different caterer for the second date because this time invitations were mailed.
I am still working with them to get this redeemed. In fairness, I will update this review when and if they come through on their gift certificate and will review the food and service.