The staff is very pleasant. The accommodations, however, leave much to be desired. I heard every word that the women in the room next to me said. I know what time they finally went to sleep, and the moment they awoke. The room itself had no individual heat/AC...no thermostat. There was a central system, but I am used to controlling my own environment. The carpets, like everything else, are old, giving a slightly moldy smell. And there is insufficient hot water in the building when the rooms are all occupied. And the wifi is insanely slow.