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| - *Just wanted to add a note in response to the owners reply*
Unless you are at your restaurant 24/7 - which you are not, then you can't say portions haven't changed. That's YOUR STAFF! We USED to get take-out or dine in at least 2-3 times a month for about 3 years. I stand by my review 100%!! You are only focusing on one aspect of my review. Nope, still not going back.
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I've been back a few times since my last review. I wasn't going to post an update, but i haven't been happy for the last 3 visits.
I get that restaurants have costs & expenses, that's fine, every business does. Just as every person does when the cost of living goes up and salaries may or may not. If i'm spending MORE of MY hard earned money on food and costs have gone up at a restaurant there are 2 things i find unacceptable #1 - don't try to cheap out and give me less food when i'm paying more! How insulting to customers! So i have to pay more and suddenly the quantity of rice, chicken & salad shrinks in the container?!? The last visit it was so obvious that i would say 1/4 of the food & salad was less, so much so that if the container had been in 4 sections, 1 whole section would've been empty! #2 Don't skimp & cheap out on quality! If costs go up, as a customer i'm assuming you are using the same quality not cheaper quality because then it wouldn't cost more, it should cost less. The way i see it, corners are being cut & prices are being raised thinking that customers are dumb. Just because people don't speak up all the time, it doesn't mean perfection. Most people can't be bothered anymore or don't care for such things. I was really disappointed at the soft cherry tomatoes, wilted lettuce and poorly made tabbouleh we ordered. I mean come on, half a container of tabbouleh for the same price, less tomato, bulgur etc?!? It's a shame because this was one of our fav places to have shawarma at. We've also been going there since they first opened. We only have 1 in Stouffville and well no comment on that one. Maybe i will try Paramount across the street. They always seem to be busy.
Buh bye Tasty Shawarma!
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