I bought a $500 coach, briefcase on May 7, 2017. I was unsure if it would work for me. So I told the manager I lived in Flagstaff and would need to try it she is assured me that this was no problem, staring you have 30 days to do a return. I got home to Flagstaff I tried my stuff in the briefcase found it did not work it was too small. I brought it back to the coach store in today which is May 27 under my 30 day a different manager tells me he cannot return it as it is used. So please buyer beware. This store does not do returns!