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  • This is a review my mom wrote : I took my Vehicle to prestige chrysler dodge because I noticed a leak coming from under my car. I went there without an appointment to see if they could squeeze me in. When I got there I met tigh the service manager he was very friendly and he introduced me to glen who would be my service advisor. Glen greeted me with a welcoming smile. I explained what was going on to him and He told me that they would have to run a diagnostic check to see what the problem was. But they would need it for a couple hours becuase of the schedueled appoinments ahead of me. I had no other way of getting my errand done which i had previously planned but glen got me a brand new loaner vehicle with a full tank of gas to drive while my car was in the shop. he told me that they would take excellent care of my vehicle which they did. They were extremely courteous and helpful even without me having an appointment. Glen kept me updated throughout the process. He told me that my power steering pump was leaking and it needed to be replaced. Seeing that they were not a Cadillac dealer they did not have the parts on hand to work on it that day but he ordered the parts for me and they were going to be in the next day and it was safe for me to take my car home. When the parts came i got a call from the parts department letting me know that they were in. Glen went above and beyond going as far as bringing the loaner car to my house the next day to pick up my car to take back to the dealership to be worked on. I did not have to leave my house. The whole staff was very helpful throughout the entire process glen and tigh took excellent care of me and my vehicle and were highly professional. When the car was done glen had it cleaned before returning to me. I would highly recommend prestige chrysler jeep dodge to anyone, they are busy and I can see why people drive from far ways to get there vehicles fix by them. They we're amazing, professional and courteous to all my needs and I will definitely return service my Vehicle and, who knows, maybe even purchase a Chrysler product in the future. My loaner Jeep was very impressive! I highly recommend giving these guys a chance. When you call, ask for Glen
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