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| - The initial consultation and work sent well. They came out, took measurements and then scheduled the install. When it was time to install the technicians were professional and the glass panel was put in without issue. In talking with the installers, they told us that the silicone used to seal the edges would never mold. Not that it would matter for us, give the walk in shower is open, there's no door between the bathroom and the shower area, so the shower dries out rather quickly and does not stay moist.
One year later, mold is growing on the silicone along the bottom of the glass panel. I called and they sent out a technician to evaluate. He measured the angle of the dam wall the glass is sitting on, looked at a few other things and said that everything is built correct and there is no reason he can see for the mold to be there.
Two days later I had not heard back from their office, so I called back and spoke to a woman who informed me that we had to have a mold remediation company come out to take care of the mold on the silicone before they would come out to replace the silicone, which they would charge about $100 to do. Note, that nothing else in the entire shower, or house for that matter, is molding. Even if the technicians hadn't told us the silicone would never mold, I'm extremely disappointed with Dan Bradley Glass and their claims that their work and products have nothing to do with the mold, when it's the only thing in the entire house that has mold on it!
I ended up hanging up on them when it became clear that there were not interested in helping out our family in any way, nor would they stand behind their work or products.
As Sergio P. mentioned, the receptionist is one of the worst that I've dealt with as well.
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