I'll start by saying that I LOVE MAD GREENS so this is a review of this particular location, and not of the entire chain.
Mad Greens makes delicious, fresh and healthy salads at a reasonable price. Love that.
Did NOT love the service I received today during a business meeting lunch. The line only had two people in front of us but took ten minutes to even get helped. The girl was so soft spoken we couldn't hear her, and she wouldn't speak up after we said repeatedly we couldn't understand anything she was saying.
The worst part is that the girl who was mixing our salad had a runny nose and wiped her nose on her hand - THREE TIMES - while making our salad. Completely unsanitary and unappetizing.
We then waited for someone to ring us up for another solid five minutes. We tried to ask multiple workers, who all ignored us and proceeded to rush around doing other things like filling napkin dispensers (priorities?).
Really horrible, rude, service. Hopefully it's because the location is new?