I've been coming to this nail salon for 3 years now and have not a problem. The regular ladies are very nice and welcoming and always do a great job. I usually come once a month for waxing and a mani shellac and pedi with my sister. My only complaint is the new male member. I got my regular manicure shellac early December by him since the place was busy as it usually is on a Friday. He was very rude in the sense he kept insisting I get bio gel even when I declined politely numerous times. I had asked for 4 uv gel nails as I had broken 4 of my real nails and got confused in the process and applied bio gel instead. I had to pay for this extra cost and plus during the whole process he constantly kept asking personal questions and would respond rudely. I now go here once a month just to get waxed and an occasional pedi. This place is great though I recommend you ask for one of the other workers.