I am an ex patient of all smiles I was with them for a year before making the change to a new dentist. I was quoted an ridiculous amount for removing a retainer wire that I cut off myself with some cuticle cutters. Dr. Z would push and push on purchasing invisalign when I inquired on just replacing my retainer wire since I had braces in the past my teeth have shifted a bit over time but invisalign is not needed. She stated she just doesn't believe in the retainer wire which is find but pushing the purchase of invisalign is extreme. What you read about the staff being friendly and personable is all correct in true. You feel comfortable with every person in the staff however, if you are looking for exceptional dental work you will not find it here you are looking at mediocre work. Dr Z seems to be more concerned about keeping up the team image and sharing their team building events than focusing on preventative dental care. The last cleaning I had was unimpressive and was not advised of fillings that need to be replaced and a hole on the back of a tooth that i have felt for years but since there wasn't pain I never brought it up that if i had not caught in time with my new dentist would have lead to a root canal. Now seeing a dentist that truly takes his time to review all your work and not just show up for 10 mins after the dental hygienist finishes their work I can truly compare the difference of a dentist that cares. I for one care for exceptional over mediocre especially when it comes to my teeth.