I purchased a couples massage on groupon for $75 and tipped $40. as one of my husbands valentines gift ! We are finally empty nesters an have never had one so this was to be a special treat. 2/12/17 we had a 4 o'clock appointment for our 90 min couples full body in VIP room! We showed up 10 minutes early and walked around the beautifully tranquil setting which I was already planning my next visit! Our appointment was delayed because of the Walk ins. They did not take us into the beautiful tranquil area with the private VIP rooms! We got walked thru a room of five people getting massages into another room with another 5 beds and told to hurry they are busy !this room also had a camera mounted on wall and a door leading out. This being our first time we where not sure what to expect !!! Felt like cattle !! The massage was good with exception my guy kept leaving through that door during our session ! I was not laying near my husband they had two beds separating us! Not at all tranquil we could hear one of the 5 guys in the group room snoring ,doors opening and closing, talking between our therapist . Every time they walked out I looked to see whats going on ! I cried when I left because I had this romantic evening planned and off to dinner we went as I had a hard time enjoying! If you ever go here be sure to never go to the rooms to the left of the lobby group massages ! The VIP rooms are to the right! I called to complain to be told we will give you a discount on your next visit!! What they messed up my surprise valentines gift to hubby and he tipped way more then they deserved ! A discount she said ok really that's going to fix my evening. Very disappointed customer here!
Update: after 2 days I started feeling sick not sure if it related or not ! But I never witnessed my guy washing his hands as he left room during session 4 times. He was sniffling and clearing throat and not wearing mask.