Let me start off by saying that jam doughnuts are pretty much my favourite thing ever. So maybe I am being overly critical.
I walked into this place on a Saturday afternoon and ordered the jelly doughnut, and was told they had run out of them ("that's a good sign!" I thought) and then the other guy said he could go back into the kitchen and "make me one". OMG yay! Talk about lucky. I was getting a hot, fresh doughnut from the fryer! But, no. All he did was take a regular glazed doughnut from the back fridge and put some strawberry jam on top of it. Needless to say I was pret-ty disappointed. I like my jam doughnuts warm, and to have the jam on the *inside*. But, it wasn't all bad. It was possibly the best jam I've ever tasted, like homemade with chunks of stewed strawberries and full of seeds. If "krispy kreme" type doughnuts are your thing, you're going to go nuts for this.
They also have "cake" doughnuts on the menu too, and I'm guessing these are the more traditional type, so I am definitely going back to try one of those.