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| - I went into Lucky Break since I saw that they served green chiles and had a decent happy hour. We were pleasantly surprised with the overall look of the bar, being that it was in a strip mall and had no expectations looking from the outside. We sat at the bar on a Saturday evening around 5pm which there was one male bartender, which we didn't catch his name since there was no introduction. We were asked for I.D's before a simple "hello" which I was glad to be I.D'd being close to forty. We had to ask for the happy hour specials, knowing they had them, and seemed like we had to tug it out of him, like he didn't want to advertise them. The list showed an I.P.A from a local Arizona brewery, which local beers during happy hour were $3. I was informed that the list wasn't current and they didn;'t have ANY I.P.A's out of 20+ taps. My husband asked what else was on Happy Hour and the bartender had to look at the menu to let him know. We sat at the bar for about an hour, then decided to go to the dart area. The whole time at the bar, the bartender was not engaging and could care less that we were one of the "FOUR" people at his bartop. We moved to the dart area, where the manager was slumped over a table which seemed to be holding him up. We were in the dart area, close to the bar for about two hours, which we observed the bartender from close by. He was more engaged with his staff members, who were hanging around the service area, rather than the few people at his bar top. I am a bartender myself, and understand the importance of customer engagement and building up your clientele. The two hours that we were at the darts, the manager never came by to us, or anyone else in the establishment to check out how things were going. He actually never moved from being slouched over the table, except to eat a meal. The place was pretty dead for a Saturday night. 4-5 people at the bar, 2-3 tables at most, and a couple pool tables being occupied. Absolutely no reason for the bartender and manager to be engaging in the guests. I feel really sorry for the owners of the bar, since they are giving all the necessary tools to be successful. Also with the selection of craft beer, they told a guest they were not allowed to give a sample of the beer to taste to see if they would like to purchase a pint. Very poor staff and management that is hindering the potential of a decent bar.
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