rev:text
| - I've been pretty loyal to this HTC since I was 16. They've done over 12 piercings on my and I've purchased quite a few pairs of plugs from them over the years. Tonight I went in and asked them to size a plug for me so I could purchase another set of the same size. After 15 minutes of trying to figure out the size they told me the plugs I had were a little over an inch. I'm not sure how that happened because I told them I suspected they were 7/8th (I was previously 3/4). Another employee who had worked in the office helped with the decision that hey we're 1". Every time I had brought up the 7/8", they brushed it off. So, with their reassurance that the ones I had, I hesitantly bought 1" silicone eyelets.
Well, I got to my car and tried one in... And it wasn't even able to fit. Obviously too big for my ears.
So I went inside, explained that I knew there was a no return/refund policy and that I wanted to see if there was something else to be done. The one at the counter said "oh yeah. Like. Especially coz you put them in your ear" no ****, how the **** else was I to find out they didn't fit? The other idiot said "I only work in the office" and bolted asap. She had previously said, in regard to the wrong size being ordered, "yeah. You know how you avoid that? Come here" obviously not, stupid, I ended up with another pair of incorrectly sized plugs.
I said, yeah, can I get like a coupon or something?! So, I ended up with a 15% off coupon for jewelry because the associates are incompetent and can't do basic math.... Pro tip, I'm not going to be using that coupon.
Also, HTC, if someone can't find the size of an earring.... Why the hell do you have them working your books. 0/5 would not recommend. The worst. Not coming back. Awful. You're terrible. Sucks to suck.
|