Don't do it, don't think about it, KEEP DRIVING to a different location. The service sucks! I mean we literally had to yell the waitress' name to get her to come back to the table each and EVERY time. She spilled our drinks everywhere. One of the servers stood in the doorway of the patio and had a phone conversation. That means in the middle of the cleveland winter she held the door to the dinning room open while guests REPEATEDLY told her it was cold so she could continue to have her conversation. On this particular Saturday, nobody cared about their job as the food was as horrible as the service. I don't know why this place is still open and had I looked at the reviews before stopping with friends, we would have kept going. On that same tangent, the horrible reviews about this place are very accurate and not a thing of the past. If you read this and still decide to waste your time here then you are a glutton for punishment and didn't see the Fairmont martini bar across the street. Melt is also up the street if you want to keep with the casual vibe. Simply, any place but here is the correct answer when deciding on food in this area.