I'm a little upset about this gym. I usually go to a different one: First of all they give passes time to time and second they have a really good customer service, staffs are amazing (East Mall, Etobicoke). But this gym here, makes the Goodlife company look really bad! I went online and saw that Goodlife charge 14$ for a trial of 14days. That's fine but when I go to the gym with my cousin (who's a guest in Toronto), they wanted to charge 15$, 2sec later another guy came and said: "ok I'll be the nice guy and charge you 5$". I mean that sound more like they really don't need to charge anything but they just want to make extra for some reason. It's really not the 15$ that bothers me but the principal of charging 15$ or 5$ for what exactly when other gyms gives passes away or online we can get a 14$ trial for 14days. I mean c'mon guys are you that desperate? It disgust me, first and last time I'm going there!!