| rev:text
| - TERRIBLE place. Awful styling, poor manners, and poor morals. RUDE. RUDE. RUDE. Lies! Hate disabled/handicapped people.
PREFACE
I recently had an injury that left me disabled, I can't stand for that long or move my arms essentially above my waist without serve pain and strain; I walk with a limp and I have no strength for pushing, pulling, lifting, etc. Therefore, I can't wash my hair on my own so I went in for a simple hair wash only.
FRONT DESK
I originally went to Sport Clips across the street because I had been to their other locations and thought it was nice... but I wanted them to use my own special order shampoo and they said SC can't do it, but FS *can* use shampoo you bring in and "do it all the time". So I struggle into FS huffing and puffing, door hitting me because I couldn't open it all the way... arrive at the front desk to ask for a hair wash and explicitly state I have my own shampoo and conditioner. The shampoo was open but the conditioner was sealed with all ingredients listed. The woman at the front assured me 3x it was completely OK and yes they've done it before.
STYLIST
The "stylist" I got was "Ariel", she had dyed red hair, who btw asked me repeatedly if I wanted a style (more money) but I explained the disability again and hence why I'm only coming in for a wash. She set me in a chair that the leg rest was down, I asked her if she could move it up and she told me it was broken. I informed her again I'm injured and can't sit with my back in a curve and legs down. Didn't seem to care, just said oh we'll do it quick. I then asked her to use my shampoo because it's for my sensitive scalp and curly hair. Ariel said they never do it and never have done it for illegal issues because they "don't know what's in it" and could be sued, and I said the front desk woman said you did. She flippantly said oh she's new... then I told her the SC people said you do and she brushed it off. I expressed I didn't like the SC shampoo although it seems to work for other people. She also bashed SC products, saying it leaves you "dry". She refused to tell me what was in the FS shampoo too.
SERVICE/SHAMPOO
Worst shampoo/hair wash ever. I didn't feel her touch my scalp once and I very clearly have thick dandruff/product on my scalp. I didn't get a head massage or scratch either. That's no way to get hair clean. I said I didn't like menthol either and it really smelled like it to me. I didn't want to say anything because I was in such pain I cried a little. Every other hair wash station opened up so I didn't get why she didn't move me. I got it combed out and was left with a cheesy menthol/mint smelling film in my hair. I didn't get help with the door either and everyone just stared at me.
PRICE
It was $8, wasn't worth $2 or my $4 tip.
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