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  • NOTE: This review pertains to the facilities at The Pines in Urbana and the main bank on University Ave. I am astonished at all the negative reviews for Busey Bank. I do not "have tons of money" and I am not involved in the "exciting world of investiment banking" but have always been treated well at Busey. All my banking is done there. I have been steered right in all my business -- refinancing, IRA, loans, whatever. Was just in for retirement financial advice at the main branch and met with two very helpful, courteous, and personable young people (Daly and Adam) who set my mind at ease and followed up on our meeting. For years I have worked with a delightful woman (Marsha) at The Pines who has been helpful, efficient, pleasant, and friendly. It is always a pleasure to do business with her and she manages to remember my name no matter how long between contacts. In the decades of business with Busey, I have never been treated with anything but professionalism and courtesy. Online banking intimidated me but Busey's online banking has been easy to use. I would not hesitate to recommend Busey to any newcomer to C-U or to anyone looking to change their bank home.
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