We walked in at 1:30 on a Saturday. There was one person in line in front of us and four employees. It took five minutes for another employee to acknowledge us. We finally got our food made about five minutes later. They were so slow! Next we waited to pay but the employees started to help the next two people in line. We waited 5 minutes to pay and they kept looking over at us but didn't do anything about us waiting. Next I ordered a smoothie but I knew that it would take some time because I watched the employee make another smoothing at a turtles place. I came back to the counter ten minutes later and asked if my smoothie was ready. The employee asked me if t was the ticket that he had in his hand and it was. He hadn't even started making my smoothie. I asked for a refund because I had to leave and that took another five minutes.
With the employees aside, the food was delicious and the place has lots of great healthy options. I really wish that the service had been better.