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| - A lot of these Elite members are giving this post office high ratings, but I need to jump in and speak my mind about this place. I live 1 block away from here so I'm here very often (2-3 times a month).
Maybe I only catch these guys on bad days, but they look like they just really don't want to be there. I mean act a bit enthused for goodness sake, it'll help your day go by. I usually know where to go inside depending on what I need to accomplish and what day/time it is, but there is always one person who goes to the package pickup window without reading the sign and starts ringing the service bell. Don't get caught doing this.
So apparently you can only go to this window during certain times on certain days, and for you to skip past this tiny, tiny sign and ring the bell anyways is like a capital offense to them. They will humiliate you in front of everyone and treat you like a toddler, i.e. "What does that sign say? Can you read that sign for me? Okay so what does that mean? Okay so where are you going to go now?". I always find this to be a very crass reaction, especially to ESL folks who frequent this place. People go to the post office only if they need to, it's like the DMV. As a post office employee, don't assume that just because you put a dinky little sign up, your workflow should be blatantly obvious. People want to get in, then they want to get out, so just get off your postal high horse and help people without the attitude. Sometimes I pay the premium to just go through UPS Store for better customer service.
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