This Avis location is a pain.
My wife rented a car, and the person working at the Avis desk in the lobby wouldn't release the car to me, so I had to drag her down to get the key from the desk agent and then hand it to me.
The desk agent also didn't seem very excited about moving the line of customers along quickly, so we waited a very long time for service.
Finally, there is not a great return system here either. You have to bring it to the valet to turn it in. Well that's fine, except when there is a big sign out front that says Valet Full, and there are no valets around to help you out. I had to sit in the car for a while until somebody moved the sign for me so I could go up and drop my car off at the full valet lot.