Let me just start this review by saying I would never call myself a "chain restaurant" type of guy. I typically view chain restaurants to have poor quality food which lack overall flavor so I tend to visit chain restaurants very very rarely. My wife and I happened to have a gift card so we figured we would take advantage of it. The service was a little slow in the beginning but the problem here definitely is not the service....it's the food. This is the exact reason why I try to stay away from chain restaurants because I feel like they lack creativity and flavor in their dishes. Major complaints are as followed:
Chicken wings....abysmal. Not crispy at all and weren't even tossed in a buffalo sauce?
Volcano shrimp appetizer was lacking in flavor in my opinion even though my wife enjoyed this.
Grass fed burger: For all I know the meat wasn't even grass fed. I asked for it to be medium it was basically well done. Overall not a horrible burger, but nothing good to really say about it.
The food needs to change. Despite being a chain restaurant, the prices aren't that cheap either. Burger was $13 and the wings were $11. I can think of dozens of other places where I can get cheaper wings and burgers with much better quality.